Session and training policy
This policy applies to the working sessions, GIS Training and GIS Training 3-pack that All Things Spatial LLC (“All Things Spatial”, “ATS”, “we”) sells through our Book page. “You” means the person or organization that books or buys a session.
Payment
Sessions are paid in full at booking. Payment is processed by Stripe, either through our Cal.com booking page or through a Stripe payment link. Prices are as shown on the Book page, in US dollars. Charges appear on your card statement as ALL THINGS SPATIAL.
Booking notice
GIS Training sessions must be booked at least 3 days in advance.
Rescheduling
You can reschedule free of charge up to 24 hours before the session’s start time.
Cancellations and refunds
- More than 24 hours before the start time: full refund.
- Within 24 hours of the start time, or if you do not attend: no refund. We may offer a reschedule at our discretion.
- If we cancel: you choose a full refund or a reschedule.
GIS Training 3-pack
- After purchase, we schedule your three sessions with you by email.
- Sessions must be used within 90 days of purchase.
- If you ask within 14 days of purchase, unused sessions are refunded pro-rata at $400 per session.
- After those 14 days, unused sessions are not refundable and expire 90 days after purchase.
Nature of the service
Sessions are advisory and training services. You are responsible for your own decisions and for verifying any outcome in your own environment. Written summaries and follow-up materials are guidance, not warranties.
Limitation of liability
Our total liability for a session is limited to the fees you paid for that session.
Recordings
A session is recorded only with the consent of both parties.
Confidentiality
Confidential information you share with us is kept confidential.
Governing law
This policy is governed by the laws of the State of Michigan. Michigan law applies. Disputes go to the state or federal courts in Michigan, or to small claims court.
Contact
All Things Spatial LLC — Michigan, United States — support@allthingsspatial.io
Mailing address: All Things Spatial LLC, 2222 W. Grand River Ave, STE A, Okemos, MI 48864